Frequently asked questions

Our food is delivered fresh, not froze. Here are the instructions on how to warm your meals: DON’T WARM YOUR FOOD WITH THE LID ON, if there are any portion cups inside please take them out.
BEST METHOD: Sprinkle a little bit of water to bring some moisture to your meal, then place your tray in a toaster oven for 4 minutes at 350 (Or just put it in and press toast). After that put your tray in the microwave for 1.5 minutes or until warm/hot.
Place your meal without a lid and covered in the microwave for about 1.5 to 3 minutes depending on your meal, we recommend you sprinkle a little but of water before warming it up to bring some moisture to your meal.
Oven/Toaster Oven:
Place your meal in the toaster oven after sprinkling a little bit of water to rehydrate, make sure your oven or toaster oven is setup to 350 degrees and leave your meal in for about 6 minutes. Watch it and make sure it doesn’t burn of course, all ovens are different.
For most foods put the tray in the microwave for 3 minutes with a paper towel on top (DO NOT MICROWAVE THE LID), mix the contents and finish it up for another two minutes.

All of our food is sourced and chosen with the main criteria to be Paleo, but since our main goal is to be able to bring food to everyone and not just Paleo lovers, we are mainly focusing on using the Paleo lifestyle as a base when we are sourcing materials. What does all that mean? That means that we will always look to bring Organic, Non- GMO, Non antibiotic, Grass Fed, Local, Sustainable, in season, biodegradable or compostable, reusable or recyclable. Basically we try to do our best to be the best stewards to our planet as possible and we also want to make it easier for you to pick us as a trusted brand that cares about the world and will chose to do the right thing always.

Food is always delivered fresh, not frozen! So please refrigerate the meals as soon as you get them.

The delivery locations are constantly changing, mainly just growing. We are a Bay Area company, our kitchen is located in Livermore and we have multiple pickup locations throughout the bay. The best way to figure out if we deliver to your area is by using our delivery tool in the home page. You put your zip code in and you can see if we deliver in your area. If we don’t deliver in your area please check with us using the chat system at the bottom left of the website where you can chat with one of our customer service agents. They will be able to check if we missed your location and we can in fact deliver to your area or if we should add your area for delivery.

No we do not, we use mostly dates and premium natural raw honey to sweeten our meals.

No, we mainly use coconut aminos to replace soy, and of course coconut amminos way tastier!

No, we use arrow root and almond flour and we will let you know on the food page itself

We don’t use any dairy, we replace it with coconut milk, coconut creme, almond milk, in general we will tell you when we do. We do use Parmesan Cheese in our fingerling potatoes and a mix of cheddar cheese on our fiesta bowls.

We recommend that you eat the food within 4 to 5 days from the day they are cooked. The food label will tell you when to freeze your food by. We also recommend you eat fish and eggs first if your meals have eggs.

Yes, the trays will be just fine, the food will vary depending on your freezer, but in most freezers the food will be fresh still if you cook it within a month of putting it on your freezer.

Absolutely not. Even our salt is Himalayan natural salt, and with that said, make sure our food is always refrigerated since we don’t use any preservatives.

Absolutely true, we try to do what we can to help our customers to have a zero waste product! Our containers are compostable, they are made of sugar cane bi-product and they are also of the outmost spectacular quality. Let me explain what I mean by spectacular, when you reheat the food in one of our containers, you will never get that plastic taste you get from eating out of a plastic container, quite simple I guess. But mainly using a vegetable base container allows for the food being reheated to behave very differently from what you get with most other containers. These containers are so well made that you can even put them in the oven for 7 minutes at 350 and they will be OK. (Just monitor it of course to be safe, but you should be just fine 🙂 .

When can I order the meals? You may order your food anytime, any day. Food must be ordered by Friday for Monday delivery.


You may request to have a subscription, strictly for your convenience. This means that you may start, pause or terminate it at anytime, well, anytime before a Friday 11PM is in, the supplies will have been ordered and chefs are have an allocated time to prepare your food so your order will be cooked. You can request to have your food be frozen as an emergency for $10 a week, so your food will be delivered the following week.

Yes! Anytime before Friday, you should let us know with time. You can add, subtract, or change any of your items if there are any customizations available to your items.